Privacy
How we handle website, order, payment, support, and delivery information.
We collect information you provide when you browse, submit an order request, contact support, or use site features.
This may include your name, email address, phone number, shipping details, order details, and support messages.
We use essential cookies and similar technologies so the site can remember basket activity, keep you signed in, and protect checkout and security. These are required for the store to function.
Optional marketing and advertising cookies (including the Meta Pixel) are used only if you explicitly accept them. They help us measure advertising performance and product interest. You can accept, reject, or change this choice at any time via Cookie settings in the footer.
If you reject advertising cookies, essential site features including browsing, basket, and checkout continue to work.
Payment information is handled by payment or banking providers where used. AXIOM does not store full card details on this website.
Processing partners may collect information needed to verify and complete a transaction.
We may use Meta advertising measurement tools when you have consented to marketing/advertising cookies.
These tools help us understand which pages and products are viewed after advertising, and whether purchases complete. They are not loaded before consent is given.
We do not load additional third-party analytics suites by default.
We only send marketing messages where permitted and where a user has provided contact details for that purpose.
You can opt out of marketing communications at any time.
We use reasonable technical and operational safeguards to protect customer and order information.
No online service can guarantee absolute security, but access is limited to legitimate operational needs.
We may share information with service providers that support payments, delivery, advertising measurement (when consented), hosting, communication, or compliance checks.
These providers should only use information for the service they provide to us.
Depending on your location, you may request access, correction, deletion, or restriction of your personal information.
To make a request, contact support with enough detail for us to verify and respond.
You can also withdraw advertising cookie consent at any time using Cookie settings.